In 2025, the average enterprise deploys data and logic across 1,061 different applications — a figure from MuleSoft's annual Connectivity Benchmark Report that has risen every year for the past six years. How these applications communicate with each other is no longer a technical architecture question. It is a business strategy question.
Every time a user books a flight and receives a WhatsApp confirmation, APIs are connecting the airline's reservation system, the payment gateway, the notification service, and the messaging platform. Every time a bank customer's credit score is checked during a loan application, an API is connecting the lender's LOS to CIBIL's data service in real time.
The Account Aggregator framework — which allows consented sharing of financial data across institutions via standardised APIs — now has over 1.1 billion consented accounts linked across participating banks and financial institutions. ONDC, the government's open commerce network, is API-native by design.
Globally, Stripe built a $95 billion business almost entirely on the strength of its developer-friendly payment API. Twilio, Plaid, and Segment are further examples of companies that turned API capability into dominant market positions.
Key Takeaway
Organisations that build clean, well-documented, reusable APIs create the infrastructure for partnership, automation, and product extension. Those that don't are building closed systems that become progressively harder to integrate with the ecosystem around them.
By Grey Platforms

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